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Neeti Aggarwal | Current Account
Financial institutions are exploring new initiatives for greater transparency in AI owing to concerns regarding potential bias and fairness in its decision outcomes. .
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Stanchart HK CEO Mary Huen lauded for achievements in transforming and elevating retail finance industry
Date: Sep 16, 2020   |   Author: Janine Marie Crisanto | Research Note
Mary Huen of Stanchart HK has an extensive and distinguished career in financial services and has led the bank to success amid turbulent times. Under her leadership, Stanchart HK’s retail banking franchise has become one of the most outstanding business segments in Stanchart Group globally, backed by strong income growth and profit contribution.
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UOB Singapore’s retail business yields strong performance as it expands digital customer engagement
Date: Sep 14, 2020   |   Author: Janine Marie Crisanto | Research Note
United Overseas Bank (UOB) increased retail banking income contribution by 15% as the financial industry grapples with digital advancement. The bank leveraged its omni-channel customer engagement model which helped grow retail deposits by 7% year on year. The bank continued to invest in digital transformation and innovation which resulted in 96% of all transactions being conducted digitally in 2019.
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Vietcombank’s Nghiem: “Becoming digitalised is the future for banks”
Date: Sep 13, 2020   |   Author: Foo Boon Ping | Interview
In this instalment of the Digital Reinvention Dialogue series, Nghiem Xuan Thanh, Chairman of Hanoi-based Vietcombank, maps out the bank’s journey towards digital reinvention as one of its top agendas to remain competitive.
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TPBank's Nguyen: "Technology is only one-third of the answer"
Date: Sep 11, 2020   |   Author: Foo Boon Ping | Interview
TPBank CEO Nguyen Hung shares how the bank’s digital transformation is being anchored not just on technology, but also right mindset of its staff and process.
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BCA’s Setiaatmadja: “Accelerating digital strategy vital to growing customer base and business stability”
Date: Sep 10, 2020   |   Author: Foo Boon Ping | Interview
The president director of Bank Central Asia (BCA), Jahja Setiaatmadja, talks about how accelerating the bank’s digital transformation has helped in expanding customer engagement and how the financial services industry will play out during the current crisis brought about by COVID-19
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China's financial industry ponders reform and innovation amid reorganisation of global trade and supply chains
Date: Sep 08, 2020   |   Author: Chris Georgiou | Post Event Report
The Asian Banker Finance China 2020 Conference on 28 August addressed the evolution of global trade and supply chains, as well as how China’s financial services industry need to transform itself, manage innovation and accelerate structural reform in a post-COVID world
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Central banks accelerate digital currency plans as PBOC surges ahead
Date: Sep 07, 2020   |   Author: Siddharth Chandani | Feature
Central banks are undertaking extensive work on digital currencies to improve the cost, security, speed and reach of transactions to eventually accelerate the growth of cashless ecosystems, with the Chinese central bank seemingly ahead

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